Q: I have a 12 month workflow that emails the 1st of every month. I will be putting contacts on this workflow at various times throughout the year. Once they receive all 12 emails, I would like to have something that prompts that workflow ended and "Transition to new workflow". Example: Someone may go on workflow in July so they would be emailed from July to June 1st of following year. How is everyone handling when their workflows end?
A: On the 12th workflow, you can add an action which starts another workflow or add a 13th Activity which reminds you to add on manually.
Q: When would I date the activity since it will be all different months depending on when the contact started on the workflow?
A: Write an activity with an action to launch alternate workflow and time it for 12 months after start date.
Does the Alternate Workflow do this too? How is the Alternate Workflow in the Workflow main windows used?