How To Prevent Realvolve Emails From Going To Client Spam Folder

Have your system administrator add the following items to your domain CNAME and A Record settings.  

 

Type Name Value TTL
CNAME spfmail mail.service.realvolve.com 1 Hour
MX sendgrid.net smtp-relay.gmail.com (Priority: 1) 1 Hour
MX sendgrid.net smtp.gmail.com (Priority: 1) 1 Hour
TXT sendgrid.net spf.google.com -all 1 Hour
TXT _spf.google.com Realvolve.com 1 Hour

 

The SPF record would look like this:

v=spf1 a mx include:sendgrid.net include:_spf.google.com ~all

Although, the SPF record is set differently depending on the server is set for.

As for DKIM, you can refer this setup document from SendGrid:
https://sendgrid.com/docs/glossary/dkim/

The DNS names for DKIM records are:
realvolve-com.hs01a.dkim.hubspotemail.net
realvolve-com.hs01b.dkim.hubspotemail.net

 

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Comments

  • Avatar
    Stacy Adams

    No real instruction here, just a referral to an administrator that I do not have. Clear instructions would be a great help!

  • Avatar
    ileana Amiel

    so... what are the instructions...??

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