How To Prevent Realvolve Emails From Going To Client Spam Folder

Have your system administrator add the following items to your domain CNAME and A Record settings.  


Type Name Value TTL
CNAME spfmail 1 Hour
MX (Priority: 1) 1 Hour
MX (Priority: 1) 1 Hour
TXT -all 1 Hour
TXT 1 Hour


The SPF record would look like this:

v=spf1 a mx ~all

Although, the SPF record is set differently depending on the server is set for.

As for DKIM, you can refer this setup document from SendGrid:

The DNS names for DKIM records are:


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  • Avatar
    Stacy Adams

    No real instruction here, just a referral to an administrator that I do not have. Clear instructions would be a great help!

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    ileana Amiel

    so... what are the instructions...??

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    Mindy Earl

    Has this been resolved? Any additional instructions?

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