How do I resend a new user's login?

When adding a new user to your Firepoint account, an account verification email will be sent to the email you assigned to the user. The email will have a link that grants them access to the system. This link will expire after 24 hours, so there may be times where you will need to resend the account verification email.

To learn how to resend the account verification email, follow along with the step-by-step instructions below.

Step 1: Start by going to your navigation panel and select Office Settings.


Step 2: From there, choose Users.
Step 3: On the right side, you will see the status of the user's account verification email.
Step 4: To resend the account verification email, click on the three dots next to the status and choose Resend Invite.

Here are the different statuses along with the actions that can be performed for each.