"Deleted" contacts in Realvolve?

Q: How do I  handle "Deleted" contacts in Realvolve? Example - if someone asks to be removed from mailings or database?

A: In the CONTACT tab of a contact, you can scroll down to the "Record Details" section and you will see an "Active Contact" which currently says 'Yes'. Click on that and change it to 'No' and they will no longer be emailed from your workflow emails.

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  • Avatar
    Chris Lee

    ...

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    Chasity Bonney

    This does not work, I think it is some kind of glitch on this property. Or I am not part of the record for some reason and don't have the permission to do this on this ONE property.

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