Q: This question is on activities, and we just want to make sure we are using the skipped function properly. Say there are two potential actions. If you only select one, the other is "skipped' by default - right? If you choose not to select the one item available, you click "Skip", but the top actions are completed. The blue boxes at the bottom only pertain to the Actions?
A: The SKIP button allows you to "complete" or "un-complete" an activity WITHOUT running the action(s) on that activity. If the action was to launch a workflow or send an email the SKIP will complete the activity but NOT launch the workflow or send the email.