Live chat available?

Q: When I go onto the Live Chat, it asks me to download the file again to be able to open the chat. I have done this before (more than once)- why does this happen every time?

A:  We use LogMeIn Rescue for our remote connection software and they require it.
Also, when you download the file, make sure you run it. That is what makes the connection between your computer and our support team. If you download it to a folder then it won't connect us.

 

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Comments

  • Avatar
    Michael Millea

    Hi, I need to switch account owner Hartford Kirchiro ( hrkirchiro@gmail.com ) to Mike Millea Users

    Michael Millea ( omimonte@gmail.com ) for billing purposes.

  • Avatar
    Gary Hall

    Hello Michael - I transferred this to a support ticket and will follow up with you there on this.

  • Avatar
    Michael Millea

    Thank you, disregard my email.

  • Avatar
    Regina Drone

    I need live chat support can someone help?

  • Avatar
    Gary Hall

    I see you are on now! :)

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